Accessibility at Mayer Cars Co.

  • Last updated November 21, 2021

Mayer Cars and Trucks Co. Ltd. makes every possible effort and invests considerable resources in order to provide all its customers with equal, dignified and professional service. According to the Equal Rights For Persons With Disabilities Law 5758-1998 and the consequent regulations, considerable efforts and resources are being invested in making the necessary accessibility adaptations, which will result in a person with disabilities being able to obtain the services provided to all the customers, independently and equally.

A declaration of accessibility applies to all of the Mayer Co.’s brands (Volvo/Honda cars, Volvo/Renault Trucks, Honda Motorcycle Arrangements, Volvo Heavy Machinery)

Accessibility Arrangements for Buildings

To view details of the accessibility arrangements of the Mayer Co.’s brands, click here (Volvo/Honda cars, Volvo/Renault Trucks, Honda Motorcycle, Volvo Heavy Machinery)

Accessible Customer Service  

  • Employee training on accessible service – training is provided as an orientation on the issue of accessibility, to create awareness among the employees and to provide practical tools for providing accessible service.
  • Accessible call center – the audio response has been made accessible such that the information is conveyed clearly without background music.
  • Additional means of contacting us – there are several additional means for contacting us:
  • Frontal service – open to the public between 08:00 am and 6:00 pm, Sundays thru Thursdays, depending on the relevant facility
    • Email –moked@mct.co.il
    • Contact via the Contact Us function on the website
    • Contact via WhatsApp: 052-5921977
    • Phone: *5789

Internet website accessibility

An accessible Internet website is a website which enables people with disabilities and senior citizens to browse with the same degree of efficiency as the rest of the browsing public. Approximately 20 to 25 percent of the public have problems using the Internet and stand to benefit from more easily-accessible Internet content, according to a study conducted in 2003 by the Microsoft Corporation.

The Mayer Cars and Trucks Co. Ltd. believes in, and is working to promote equal opportunities in the Internet domain for persons with various disabilities and for persons that use assistive computer usage technology.

Internet website accessibility

  • This website is compliant with the regulations of the Equal Rights Commissioner for People with Disabilities Law (service accessibility adaptations), 5773 2013.
  • The accessibility adaptations have been made in accordance with the recommendations of Israeli Standard SI 5568 for AA level Internet content accessibility and the international WCAG2.0 document.
  • Tests have been conducted for the highest degree of accessibility for a Chrome browser.
  • The website provides a semantic structure for assistive technologies and support for the common usage pattern for keyboard-assisted operation using the arrow keys,, Enter and Esc to exit menus and windows.
  • It is adapted for display in the commonly-used browsers and for use on a cellular phone.
  • In order to obtain an optimal browsing experience with the Screen Reader software, we recommend the NVDA program in its most current version.
  • Documents or video clips which were uploaded onto the website prior to October 2017 might not be fully accessible. If you have had problems with such a document or video clip, you can contact the Accessibility Coordinator at the Mayer Co. and we will see to it that the information is made accessible to you.
  • Providing information in an accessible format – the Company provides its customers with an option of obtaining information in accessible formats. Provision of the information is free of charge and is intended for people with disabilities. For inquiries and information on accessibility, you can contact the Company’s accessibility coordinator, whose details are included later on in this Declaration.
  • The accessibility testing and consulting were provided by the A2Z Internet Accessibility and Marketing Company

How to contact with accessibility-related requests and suggestions for improvement

It must be noted that we are continuing with our efforts to improve the Company’s accessibility as part of our commitment to enable the entire public, including people with disabilities, to obtain the most accessible service possible.

If you have encountered any accessibility-related problem or malfunction, we would be pleased to hear from you and we will do whatever possible to find a suitable solution for you and to deal with the malfunction as soon as possible.

Details of the Accessibility Coordinator at Mayer Cars and Trucks Co.

Posting the Declaration of Accessibility

The Declaration of Accessibility was updated on: 1.22